Terms of Service for Planopia.pl

Version 1.0 - effective from January 7, 2026

1. General Provisions

1.1. These Terms of Service define the rules for providing services by ML Devworks Michał Lipka with its registered office at Rynek Główny 34 lok. 15, 31-010 Kraków, Poland, Tax ID: 6762707876 (hereinafter: "Service Provider") through the Planopia.pl platform.

1.2. The Service Provider offers access to the Planopia.pl web application for time tracking, leave management, work schedules, task boards, and team communication (hereinafter: "Service").

1.3. Using the Service is equivalent to accepting these Terms of Service.

2. Definitions

2.1. Service Provider - ML Devworks Michał Lipka, provider of the Service.

2.2. Client - a legal entity, organizational unit without legal personality, or a natural person conducting business activity who uses the Service.

2.3. Account - the Client's account in the Planopia.pl system.

2.4. User - a person authorized by the Client to use the Service.

3. Account Types and Usage Rules

3.1. The Service Provider offers two types of accounts:

- Free plan: access for up to 6 users, basic features

- Paid plans: unlimited users, additional features (details in pricing)

3.2. The Client is responsible for:

- maintaining confidentiality of Account access credentials

- actions of all Users using the Account

- compliance of Service usage with applicable law

3.3. The Service Provider reserves the right to suspend or block access to the Service in case of violation of the Terms.

4. Payments and Invoicing

4.1. The free plan does not require payment.

4.2. Paid plans are charged according to the selected subscription plan.

4.3. The Service Provider issues VAT invoices in accordance with applicable law.

4.4. In case of non-payment for a paid plan, access may be suspended.

5. Liability

5.1. The Service is provided in accordance with industry best practices. The Service Provider strives to ensure high availability of the Service; however, it does not guarantee uninterrupted availability due to possible technical failures, maintenance activities, and external factors beyond the Service Provider's control.

5.2. The Service does not constitute a payroll or HR system, nor a tool ensuring compliance with labor, tax, or insurance regulations. The Service Provider does not provide legal or HR advice.

5.3. The Client bears full responsibility for:

- compliance of time tracking and leave management with labor law regulations

- providing data and reports to supervisory authorities, including Labor Inspectorate

- archiving employee documentation as required by law, regardless of Service usage

5.4. The Service Provider is not liable for:

- losses resulting from improper use of the Service

- decisions made based on data from the Service

- Client's hardware or network failures

5.5. The Service Provider's liability is limited to the amount of fees paid by the Client in the 12 months preceding the event. For the free plan, the Service Provider's liability is excluded to the maximum extent permitted, and in any case limited to $0.

6. Personal Data Protection

6.1. Personal data processing is carried out in accordance with the Privacy Policy and Data Processing Agreement (DPA).

6.2. The Client is the data controller for their employees' personal data.

6.3. The Service Provider is a data processor processing personal data on behalf of the Client.

6a. Data Processing Agreement (DPA)

6a.1. Upon adding the first employee (user) to the Client's Account, a data processing agreement (DPA) is automatically concluded between the Client and the Service Provider.

6a.2. The DPA content is available at: https://planopia.pl/en/dpa

6a.3. Adding the first employee is equivalent to the Client's acceptance of the DPA terms.

7. Intellectual Property

7.1. All copyrights and intellectual property rights to the Service belong to the Service Provider.

7.2. The Client receives the right to use the Service for the duration of the subscription.

7.3. Copying, modifying, or distributing the Service without the Service Provider's consent is prohibited.

8. Contract Termination

8.1. The Client may terminate the use of the Service at any time by deleting the Account.

8.2. The Service Provider may terminate the contract with 30 days' notice only in the following cases:

- Violation of the Terms by the Client

- Non-payment for a paid plan despite a payment request

- Client's actions threatening the security or stability of the Service

- Legal requirements or government orders

8.3. After contract termination, Client data will be deleted or anonymized within 30 days of termination, except for data required to be retained by law (e.g., tax regulations).

9. Final Provisions

9.1. The Service Provider reserves the right to change the Terms. The Client will be notified of changes. Changes to the Terms requiring continued use of the Service are subject to re-acceptance by the Client in the application.

9.2. Polish law applies to matters not regulated by the Terms.

9.3. All disputes will be resolved by the court competent for the Service Provider's registered office.

9.4. Contact: office@ml-devworks.com

Last updated: January 7, 2026